Privacy Policy

Effective Date: October 1, 2024

At Screder, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in accordance with relevant data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process various types of personal information, including:

• Personal Identification Information: Name, address, email, phone number, and other identifiers.
• Account Information: Login credentials, account settings, transaction details.
• Financial Information: Banking details, payment information, and transaction history.
• Technical Data: IP address, browser type, device information, and usage data.
• Communications: Records of your correspondence with us, including customer support and feedback.

2. How We Collect Information

We collect information directly from you when you:

• Register or update your account.
• Use our platform and services.
• Contact customer support or submit inquiries.
• Participate in surveys, promotions, or feedback requests.

We may also collect information automatically through cookies, web beacons, and similar tracking technologies.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Managing your account, processing transactions, and fulfilling requests.
• To Improve Our Services: Analyzing usage, improving functionality, and enhancing user experience.
• To Communicate with You: Sending important notices, updates, and customer support messages.
• For Security and Fraud Prevention: Monitoring activity, detecting suspicious behavior, and protecting against fraud.
• To Comply with Legal Obligations: Meeting regulatory requirements, responding to law enforcement requests, and fulfilling compliance obligations.

4. Legal Basis for Processing Your Information

Under GDPR, we rely on the following legal bases to process your data:

• Contractual Necessity: To fulfill our contractual obligations with you, such as providing our services.
• Legitimate Interests: To improve and secure our platform, understand customer needs, and promote business interests.
• Legal Compliance: To comply with regulatory and legal requirements.
• Consent: For activities requiring your consent, such as marketing (where applicable).

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, IT services, customer support, etc.
• Affiliates and Partners: Trusted affiliates who help us deliver services, with adequate data protection agreements in place.
• Legal and Regulatory Authorities: When required by law or in response to legal requests.

6. International Data Transfers

Your information may be processed in countries outside your own, where data protection laws may differ. Screder ensures that all international transfers comply with GDPR requirements, including the use of Standard Contractual Clauses (SCCs) for data transfers.

7. Data Security

We take data security seriously and implement appropriate measures to protect your information, including:

• Encryption: Data encryption in transit and at rest.
• Access Controls: Restricted access to personal data.
• Regular Audits: Security reviews and audits to prevent unauthorized access.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

9. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request limited processing of your data in specific cases.
• Data Portability: Receive a copy of your data in a structured, machine-readable format.
• Objection: Object to data processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@screder.com.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze usage. For more details, refer to our Cookies Policy.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated directly. Your continued use of our services after these changes will signify acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact: support@screder.com